I say one thing and you hear another.
You say something and I think I know what you really mean, but do I?
I email you and you infer something I didn’t mean.

The 7 Cs of Communication

Think of how often you communicate with people during your day.

You write emails, send texts, participate in meetings, create reports, deliver presentations, chat with your friends… the list goes on.
We can spend almost our entire day communicating. And we should make sure that we communicate in the clearest, most effective way possible

The 7 Cs provide a checklist for making sure that all your communications are well constructed and clear – so your audience gets your message.

Hello. My Name Is …

This workshop is full of information and practical advice to improve your interpersonal skills.

Students will explore these topcs:

• Effective Listening
• The Art of Conversation
• Interpreting Body Language
• Giving and Getting Feedback
• Networking

These skills are not just important in the workplace, our personal and social lives can also benefit from better interpersonal skills. People with good interpersonal skills are usually perceived as optimistic, calm, confident and charismatic - qualities that are often endearing or appealing to others.

Employers often seek to hire staff with 'strong interpersonal skills' - they want people who will work well in a team and be able to communicate effectively with colleagues, customers and clients.

Through awareness of how you interact with others - and with practice - you can improve your interpersonal skills.